Kiron Brq
map-marker Bayville, New Jersey

I have been waiting for my refund for about 10 days

Long story I'm so sick of telling it, but I owe what is three plastic jugs of this supplement you sent me 12 you took $500 out of my account. You made me mail it back to you at my expense which was $60 because I had to put a $500 to make sure it gets their insurance and now 10 days later no phone call no email, and he said it would take five days and the phone number sucks no one ever answers
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User's recommendation: Noooooo

Anonymous
map-marker Dunstable, Central Bedfordshire

Unable to Attend M83 gig tonight - request pdf copy of ticket to resell

As above, unable to attend due to illness but cannot resell at face value due to updating QR code. Customer service number 0300 678* *** is offline Please send me pdf copy.
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User's recommendation: Avoid Roundhouse until they resolve the ticketing system and introduce customer service so as to resolve any ticket issues before the gig. Would not risk again. Awaiting a full response from their bot which initially responded 5 days after the event (4 days after the promised time and too late anyway as gig had passed).